Win Customer Loyalty through Perfecting Client Care
Our remotely available digital platform enables you to provide proactive support, build customer relationships that are meaningful and solve issues in real — time with real intelligence — because all information is always readily available at your fingertips.
Real-Time Remote Troubleshooting & Diagnostics
Client-Facing Mobile App
Through the Violet App, a customer facing mobile app you can opt for, your customers can fix common technology issues and request support in 1 click.
Proactive Remote Troubleshooting
Remote power and access features enable you to perform key troubleshooting actions from anywhere. Discover and solve problems in real-time.
Automation System Integration
Support for 10+ leading Automation Systems (Crestron, Control4, Lutron, Amx) and Integration with 99% of the most popular PDU’s and managed switches.
Save Money & Time
Powerful features at an affordable cost. Save heaps of money and time by performing key troubleshooting actions from your office. Fewer truck rolls and site visits.