DIGITAL DELIGHT CASE STUDY: NETWORK MONITORING TO IMPROVE CLIENT CARE
For today’s integration companies, client care is a way to improve customer satisfaction with installed technology.
The best way to provide client care is through a remote management system. Remote management systems enable integrator’s to solve issues in real-time. Sometimes right in front of their customer’s eyes.
Home Technology Integration Company, Digital Delight, uses Domotz PRO remote network management system to power it’s remote service scheme.
Through the software’s features which are designed specifically for providing client care, Digital Delight is able to solve customer issues in an informed way with more intelligence.
The end result? Happier customers and a growing business.
Learn all about how Digital Delight is using Domotz PRO to solve issues faster in this case study.