The faster your team can find out about issues, the quicker they can be resolved.
Domotz alerts automatically create tickets in Autotask PSA, as soon as something happens on a device or a network allowing MSPs to quickly analyze and resolve the issue through Domotz.
Domotz developed functionality for the Autotask PSA integration which offers the possibility for the users to select whether the tickets will be closed automatically when the following monitoring events occur:
- Device goes up
- Agent network goes up
Use Domotz and Datto Autotask together to improve customer satisfaction and fix issues before your customers even know about them.