Knowledge Base

Browse these resources to find answers to your Domotz questions. Or contact our support team with any questions and we'll get back to you as quickly as possible. We're here to help.


Domotz User Guide
The Complete User Guide
Managing Multiple Remote Networks with Domotz Pro
Multisite Dashboard
How to view IoT device data on remote networks with Domotz Pro
Device Details
How to access remote networks with Domotz Agents and endpoint management dashboard.
Agent Dashboard
Configuring Domotz Eyes for remote monitoring devices
Configuring Domotz Eyes
How to Install Domotz Box Agents on remote networks
Domotz Box
Synology Remote Access - Domotz Installation
Synology
QNAP Remote Access - Domotz Installation
QNAP
Raspberry Pi Remote Access - Domotz Installation
Raspberry Pi
Domotz Box configuration best practices

This video covers the best practices for configuring and installing a new Domotz Box for Remote Network Management.
~2 minutes

Domotz Box configuration best practices
Getting started with Domotz

Just getting started with Domotz? Follow along as our CTO, Giancarlo Fanelli, walks you through Domotz' available features, set-up and configuration shortcuts, and make sure you are getting the most of our platform.
~40 minutes

Getting started with Domotz
RMM Technical Training (Series)

Learn more about how Domotz makes remote network management easy, as our Head of Support guides you througha live demo and covers many of our top features.

RMM Technical Training (Series)
Domotz Security Standards
Security Standards
Domotz Box Specs
Domotz Box Specs
Domotz FAQs
FAQs
Domotz Pro Brochure
Domotz Brochure

The brochure highlights the features of Domotz Pro (monitoring, alerts, diagnostics, network mapping etc.) helping you better understand what Domotz offers. Many of our Domotz Pro dealers use this document to sell their services.

Domotz Visual Resources for Selling MSP Support
Domotz Visuals

Use the Domotz Visuals to market your remote support service. You can use the visuals on your website, a landing page, a brochure or email marketing campaign.

Let’s Do The Math!

In this webinar, Seth and JB show you how to use Domotz remote monitoring and management (RMM) to build recurring monthly revenue (RMR).
~46 minutes

Make MRR from RMM
Don’t Sell Domotz!

In this webinar, Seth Rubenstein and JB Fowler will talk you through strategies and tactics for building your business and improving your customer relationships with RMM from Domotz—without ever mentioning Domotz Pro to your customer.
~62 minutes

How to sell customer support and managed services.
How to Deploy and Use Domotz Pro Remote Monitoring & Management (RMM)

In our last webinar, we showed you how to use Domotz Pro to enhance your business. In this more technical webinar, Giancarlo Fanelli, CTO, walks you through installing Domotz Pro for remote monitoring and management (RMM).
~56 minutes

How to Deploy and Use Domotz Pro Remote Monitoring and Management (RMM)
Intro to Domotz Pro Remote Monitoring & Management (RMM)

In this webinar JB Fowler, CRO, shows you how to use Domotz Pro remote monitoring and management (RMM) in your business to save time and money, boost profits, and deliver superior customer service.
~33 minutes

Intro to Domotz Pro Remote Monitoring
Domotz $19/m

Ideal for MSPs, Franchises, Hospitality, Retail, Corporate offices, Commercial Integrators for Large Business

Get started
  • Device Response Time Monitoring
  • Security Features (Perimeter Network Scans)
  • Desktop App with Configuration (Coming Soon)
  • Document Storage (Coming Soon)
  • & Much More...

Featured Articles

What is RMM?
RMM & Networking
What is RMM?

A simple, thorough look at what RMM means and how to pick one for your business.

How IoT Will Change IT Support
IoT
How IoT Will Change IT Support

The growth of IoT will change IT support. Devices will need better IT troubleshooting and remote monitoring features.

13 Tips for Great RMM Support
Tips & Advice
13 Tips for Great RMM Support

Top 13 reasons every hardware manufacturer, IT professional and integration company should provide remote technical support.