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System Integrators For Residential Integrators

Command every client’s home network — without driving back to it.

You delivered the smart home: the automation system, the theater, the whole-house AV, and the network behind all of it. Domotz lets you see and service that network remotely — reboot a controller, power-cycle a frozen amp, check the Wi-Fi a homeowner is complaining about — so a callback becomes a five-minute fix, and your client list becomes a recurring-revenue book.

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Domotz by the numbers

  • $1.50

    per device / month — flat and published

  • 4M+

    devices monitored across Domotz

  • G2 4.8

    from 300+ reviews

  • SOC 2 + ISO 27001

    Type II — the security high-end clients expect

The challenge

The job’s done. The phone still rings.

  • The home is a black box once you leave.

    Automation controllers, AV receivers, theater gear, networking, cameras — all installed, none of it visible. You can’t support what you can’t see.

  • Reactive service erodes premium relationships.

    High-end clients expect white-glove care, but you can’t be proactive about a network you have no window into. They call when it’s already broken.

  • A client list isn’t a revenue stream — yet.

    Past installs sit idle on a spreadsheet. Without a service offering, every finished job stops earning the day you drive away.

How it works

Up and running in minutes, not weeks.

  1. Deploy at each client home.

    Install a lightweight Domotz collector on any hardware or VM — 16 deployment options. It auto-discovers every device in the home automatically.

  2. See and monitor everything.

    Real-time status on every client home from one dashboard, accurate Layer-2 inventory, a topology map, and alerts the moment a device drops or the ISP degrades.

  3. Resolve issues remotely.

    Connect to any device, reach and program automation systems via Generic TCP Tunnel, power-cycle AV gear through its PDU — from your phone, with no port forwarding.

  4. Report the value.

    Send branded, automated PDF reports that show homeowners exactly what their service plan is doing — and make the recurring fee obvious.

Capabilities

Everything a residential integrator needs to support the home.

  • Native Smart-Home Device Discovery.

    Auto-discovers and identifies every device by MAC address — controllers, AV receivers, displays, cameras, access points, NAS — and keeps the inventory accurate as devices come and go. Topology map and exportable device list for client records.

  • Remote Access to Automation Systems.

    Generic TCP Tunnels let you remotely reach and program home automation systems including Crestron, Control4, Savant, and Lutron — plus dedicated Crestron and Control4 drivers that surface device detail right in Domotz. Embedded HTTPS, RDP, SSH/Telnet and VPN on Demand cover everything else, with no open ports on the client’s router.

  • Remote Power Management.

    On/off and power-cycle for the smart-power gear residential integrators rely on — Panamax/BlueBolt, SnapAV, Middle Atlantic, SurgeX, APC, Pakedge — with outlet-to-device linking so you reboot “the projector,” not “outlet 3.”

  • Wi-Fi & Camera Control.

    Reboot UniFi, Ruckus, and other access points, pull live client maps with signal, noise, and channel diagnostics, and check ONVIF cameras with remote snapshots, streaming, and restart.

  • Client-Facing Reporting.

    Automatic monthly and on-demand PDF reports with customizable modules, plus a complete activity log of every remote connection and power action — a clean record of the service you delivered.

  • Multi-Home Management.

    A collector per home and centralized visibility across your whole client base from one dashboard — service every account, not just the flagship ones.

Real-world scenarios

What this looks like on a Tuesday.

Illustrative scenarios — not attributed customer claims.

  • Home theater won’t come up.

    A client’s theater is unresponsive an hour before guests arrive. The integrator opens a remote session, finds an unresponsive AV controller, power-cycles it through the rack PDU, and confirms it’s back — without getting in the car.

  • “The Wi-Fi isn’t working.”

    A homeowner complains the network is slow. Built-in speed tests and access-point diagnostics show the ISP degraded overnight, not the install — the integrator has the data to take it to the provider instead of eating a service call.

  • A client list becomes recurring revenue.

    The integrator offers existing clients a remote-monitoring service plan. Low per-device pricing makes it viable across the whole book, and monthly reports keep the value visible — past installs start earning again.

Agent-native

Ready for your team today. Ready for your AI when you are.

Domotz is the agent-native network monitoring platform. The app your team uses now and the vendor-built MCP server — operable through any major AI client — run on the same platform and the same $1.50 per device, with no separate AI tier. When you’re ready to let an AI agent help investigate or remediate a client’s home network, Domotz already supports it. Until then, you lose nothing.

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FAQ

Frequently asked questions

What residential integrators ask before deploying Domotz across their client base.

  • What is Domotz for residential integrators?
    Domotz is a cloud-based network monitoring and management platform that lets residential integrators and custom-install professionals remotely see and service the networks behind the smart homes they build — including home automation controllers, AV systems, cameras, and Wi-Fi — so callbacks are resolved remotely and past clients become recurring-revenue accounts.
  • Can Domotz remotely access a Crestron or Control4 system?
    Yes. Domotz's Generic TCP Tunnel lets you remotely reach and program home automation systems including Crestron, Control4, Savant, and Lutron, with no port forwarding required. Domotz also includes dedicated Crestron and Control4 drivers that surface device information directly in the platform.
  • How much does Domotz cost for residential integrators?
    Domotz is a flat $1.50 per device per month, with free device discovery — you see every device in a client’s home at no cost and only pay for the ones you actively monitor and manage. There is no separate AI tier or vendor markup.
  • Can Domotz power-cycle AV equipment remotely?
    Yes. Domotz supports remote power management through PDUs and smart power devices from brands residential integrators commonly use — including Panamax/BlueBolt, SnapAV, Middle Atlantic, SurgeX, and APC — and lets you link an outlet to the device it powers so you can reboot equipment by name.
  • Does Domotz help residential integrators build recurring revenue?
    Yes. Integrators package Domotz monitoring as a recurring service plan. Low per-device pricing makes it viable across an entire client base, and automatic, customizable monthly PDF reports demonstrate ongoing value to homeowners.
  • Is Domotz secure enough for high-end residential clients?
    Domotz is SOC 2 Type II and ISO 27001 certified. Remote connections run over an encrypted overlay network, require no open ports on the client’s router, and every connection and action is logged.

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