ServiceNow incident management integration
The Domotz network monitoring software integration with the ServiceNow includes an incident management process that allows users to log incidents, classify by impact and urgency, assign to appropriate groups, escalate, report, and resolve issues with your network and devices.
The Domotz ServiceNow incident management integration aims to help MSPs and IT Professionals have better tracking and troubleshooting of network and device issues that are discovered by Domotz.
Monitor, manage, identify, troubleshoot, resolve tickets for network and device events instantly with the Domotz ServiceNow integration. Automate business operations deliver cross-enterprise digital workflows that connect people, functions, and systems to accelerate innovation, increase agility, and enhance productivity.
Use the Domotz and ServiceNow incident management tool for a faster, smarter, and more automated experience.
Automate
Business Operations
Automatically discover network and device issues with Domotz for a faster and smarter experience
Increase
Efficiency and Save Time
Understand the impact of incidents, problems, and change requests with a single system of record
Better
Tracking and Troubleshooting
Monitor, manage, identify and troubleshoot tickets for network and device events
Boost
User Productivity
Deliver a better experience with cross-enterprise digital workflows to better connect people, functions, and systems
Critical incident management with Domotz and ServiceNow
Domotz and ServiceNow create a streamlined journey for solving issues with the networks and devices you are monitoring and managing:
- When an important network device you are monitoring with Domotz goes down, an incident ticket is automatically generated in ServiceNow
- Your ServiceNow ticket automation runs and notifies your team members immediately
- Increase revenues, while decreasing costs, by invoicing clients for network devices you didn’t have visibility into before
- If the system detects another issue with the device, it attaches it automatically to the new ticket
Achieve new levels of user productivity and satisfaction with the incident management integration experience by Domotz and ServiceNow.
