Domotz + Syncro MSP Integration

Monitor, manage, identify, troubleshoot, resolve and bill your customers for network and device events instantly with the Domotz Syncro integration. This is what we call efficiency and it is facilitated by Domotz and Syncro working together.

The Domotz network management software and Syncro PSA integration enables MSPs to instantly create and update Syncro PSA tickets when a specific event occurs on the networks or devices monitored through Domotz.

Use the Domotz and Syncro PSA integration to work smarter, to work more efficiently, save time and build customer loyalty.

Syncro MSP Integration with Domotz
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    Save time
    Consolidate your MSP operations under a single platform

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    Build customer loyalty
    Improve client satisfaction and reduce overall costs

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    Troubleshoot issues faster
    Ticket automation to speed up response times

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    Work smart
    Automated billing, remote access, and management


Integration with Syncro MSP Domotz

Monitor network and devices event with Domotz and solve them with Syncro

Domotz and Syncro create a streamlined journey for solving issues with the networks and devices you are monitoring and managing.

  • An important network device you are monitoring with Domotz goes down
  • A ticket is automatically generated in Syncro PSA
  • Your Syncro ticket automation runs and notifies your team members immediately
  • The appropriate line items are added directly to your client’s invoice and you get paid when the recurring invoice runs
  • The best part? When another issue is detected with the device all previous history automatically attaches to the new ticket


Automatic closure of Syncro tickets

Automatic closure of Syncro tickets

Domotz developed functionality for the Syncro PSA integration which closes Syncro tickets automatically when the following monitored events occur:

  • Device goes up
  • Agent network goes up

Domotz offers the possibility for the users to select whether the tickets will be automatically closed when possible.

Save time and troubleshoot faster with Domotz and Syncro.

Want to learn more about how to set up the Syncro MSP integration with Domotz?

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  • Automated
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