Select Voice & Data

How Domotz enabled this MSP to maintain the highest level of support expected by their customers, while continuing to grow their business.


In this case study, we will look at how Select Voice and Data have built a reputation on quality service and rapid response. The Select Voice & Data team looked to Domotz to help scale their carrier-grade service and support to clients in government, education, enterprise, and SMB’s along with medical businesses that require hosted voice and network services.

“Through Domotz, the SV&D team has been able to respond quickly to customer problems, without the need for on-site visits. Furthermore, proactive monitoring reduced phone calls from customers by allowing SV&D to resolve issues before the problem was even noticed.”

In this Case Study:

  1. Why Service matters
  2. Exceeding customer expectations
  3. Setting up LAN Alerts for hosted voice services
  4. Service in a Scalable way

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