Using Domotz and Kaseya BMS integration your team can easily create, manage and resolve all your service requests and tickets.
In addition, you will spend less time switching between tools and provide faster incident management to your customers.
Use the Domotz and Kaseya BMS integration to increase productivity, boost efficiency and build a better IT service delivery.
Help your team spend less time switching between tools and provide faster support to your customers
Spend less time on billing and tracking time to create more opportunities to grow your business
Easily create and manage all your service requests and tickets and resolve IT incidents faster
Centralize troubleshooting, automate business workflows and build customer loyalty
Connect your Kaseya BMS Account with Domotz and it becomes one of the available Contact Channels when creating a Shared Alert. This means that Domotz creates and updates Kaseya BMS tickets when a specific event occurs on the monitored networks or devices.
You can map your Domotz site to a specific Kaseya BMS account contract.
Additionally, the integration includes automatic ticket closure. Domotz automatically creates tickets in Kaseya BMS, as soon as a network or device occurs. Moreover, Domotz will automatically close tickets created in Kaseya BMS, when the following network and device events occur.
Use Domotz and Kaseya BMS together to work smarter and solve network and device issues before your customers even know about them.