Domotz Announces Certified Integration with ConnectWise
Domotz now enables managed services providers (MSPs) to monitor and manage network infrastructure, connected devices and IoT systems directly through ConnectWise Manage
DRAPER, UTAH, October 06, 2020 (PRWEB) -- Domotz, a global leader in remote network monitoring software, today announced a certified integration between Domotz and ConnectWise Manage®, the premier professional services automation (PSA) solution, which is now available for use with the Certified Integration Package available on the Domotz portal.
The new integration offers clear advantages for MSPs. They can now access a standardized low cost network management solution, streamline their business workflow and add new revenue streams through monitoring and managing network-based systems.
In addition, MSPs now have access to a single platform for all their monitoring needs, so they can decrease the emerging complexity, cost, and security concerns that their businesses face.
The integration of Domotz’s service into ConnectWise Manage enables MSPs to:
- Provide remote monitoring services to existing customers.
- Create and update ConnectWise Manage tickets for network related events and triggers on the fly.
- Proactively monitor IoT-based systems used on deployed networks.
- Monitor network performance and security to ensure optimal performance.
- Maintain a “single-pane-of-glass” through ConnectWise by providing data, history and direct connectivity to devices via tickets.
"We’ve built a network remote monitoring and management service, at such a low cost, that MSPs can standardize network monitoring for every client," stated Silvio Di Crosta, CEO of Domotz, Inc. "Simplifying the workflow automation and providing faster support for the MSPs clientele is core to the Domotz architecture. By providing a ConnectWise certified solution, partners can have confidence that Domotz and ConnectWise are there to support and help scale their business and offerings."
"We’re really excited to be partnering with Domotz and introducing another great product line into our ecosystem. They have done a great job of creating a very affordable and capable network monitoring solution for the TSP space," said Jeff Bishop, ConnectWise Chief Product Officer. "The software has tons of great features and I’m impressed with their IoT capability and device identification."
The new ConnectWise Manage integration joins more than 50 others already available on Domotz, including Zendesk, Freshservice, and many more.